Maintenance

Insurance/Appraisals

Your insurance on any one of our products is determined by an appraisal - a document stating the worth of the item in today’s market (which fluctuates depending on the given price of gold/gemstones). Moreover, it can also be certified anywhere by a GIA Certified Gemologist. If your jewellery items were lost or stolen, an insurance claim can be made, and the replacement value would be based on the appraisal. That is why it is so important to have your jewellery appraisals updated every three to five years. Check out the appraisals section of our website to learn more about the appraisals we offer. 


Care 

One of the most important aspects of maintaining the beauty of a piece of jewellery over its lifetime is the amount of care put into its preservation.

Avoid wearing your rings while performing any strenuous work - including exercising, gardening, working on your home or any other heavy labour. Working with your hands when wearing your ring could bend the ring out of shape, bend its prongs and could even chip your diamond. Although diamond is known as the hardest material on earth, it still runs the risk of being chipped:  a hard blow to the girdle (its middle) or culet (the pointy bottom) may damage it.  Additionally, its not a good idea to wear your ring while sleeping - due to the prongs potentially catching on the mattress fibers and either tearing the mattress or pulling a prong off. To ensure the longevity of your jewels, when it's not being worn, it's best to store your jewellery in a jewellery box or an enclosed area where there are no other metals, as this could scratch your item or wear down the metal and its prongs.

Harsh chemicals can affect your jewellery pieces. It is a good idea to remove your jewellery before entering a swimming pool or hot tub with chlorine. 

Jewellery is quite sensitive to cosmetic products. We recommend removing your jewellery before applying cosmetics, hairspray and other hair products,  perfume, hand lotions + sanitizer. 


 Cleaning

Please bring your fine jewellery in to our repair department in store, for periodic maintenance which includes a thorough checking and cleaning. 

Alternatively, you can try this surefire method of keeping your ring looking its best at home: Grab a toothbrush and some dish soap, mixing it in a small bowl filled with hot water. Following this, take your ring and drop it in the bowl, letting it soak for about ten minutes. After that, take the ring out with tongs - as the water will be very hot - and gently brush it until all dirt has been removed. Finally, submerge the ring back into the bowl and rinse off the soap with cold water.

We also offer rhodium plating services. Rhodium plating is a process used to coat the existing metal of your jewellery to give it a shiny and clean look- like a brand new ring! All gold is naturally yellow, so even white gold will have a faint yellow tinge to it. If you prefer the look of pure bright white jewellery, then rhodium plating is a great option. 


Please contact us to learn more.

We have jewellery professionals ready to help.

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